Software Investment Managed Service

The way you manage your software investments must change.

Software estates are bigger, more complex, and more expensive than ever. Cloud-first strategies, SaaS sprawl, complex vendor licensing, and an AI explosion have seen SAM teams struggle to keep pace, even with top-of-the-range SAM tools.

And yet it is the crucial data insights held by SAM teams that enable:

procurement to make smarter buying decisions
IT teams to get visibility, control and reduced risk
and finance teams to avoid and reduce costs.

It's time to reimagine Software Asset Management as Software Investment Management, a function that brings teams together to make real commercial impact.

Livingstone's Software Investment Managed Service

Livingstone’s Software Investment Managed Service (SIMS) transforms SAM managed services from a backward-looking reporting and compliance function into a strategic, flexible service that ensures every license counts. It spans all software—traditional, SaaS, and tail—to provide a single source of truth for better decision-making.

Using our in-house developed Software Investment Management platform Acuity, we ingest data from multiple sources, enrich it, providing a single source of truth and data-driven insights at scale. We overlay our human-powered, publisher-specific expertise to deliver continuous visibility, optimisation, and risk reduction across your entire software estate.

The service is impartial, independent, and bespoke to each customer.

Flexible methodology by software type

There is no one size fits all. Your software types all require different levels of effort. We adapt our methodology to cover them all:

Traditional Vendor Delivery: Think Microsoft, Oracle, IBM, SAP. These mega vendors come with complex licensing, high audit risk,and hybrid deployments.
Dynamic Spend Optimisation: SaaS-first vendors like ServiceNow, Adobe, and more. These have less risk and usage is usually able to be measured via a publisher provided portal. But there’s high potential for cost leakage.
Renewals and Tail-spend: Automatic renewals and tail spend are often overlooked. They consist of your smaller or niche software vendors. This is a world of many contracts, transactions and decentralised spend that cumulatively add up to millions.

Your tool. Our tool. Human-powered.

Livingstone gives you complete flexibility in how the service is delivered:

Acuity: Livingstone's Software Investment Management platform, powered by AI and purpose-build for the job, provides the single source of truth you need to make dedcisions you can trust.
Tooling: If you have an existing SAM tool, you still use it. We import your data into our Acuity platform but combine it with data that may fall outside of your SAM tool. No SAM tool? No problem. We work with you to gather the data needed.
People-powered: Tools alone cannot find the answers you need. Our team of human experts make sense of the data and actions to take, based on years of industry experience.

An unique approach that makes commercial sense

Our service flexes with your needs for maximum commercial impact:

We don't provide static, backward-looking reports for you to interpret. We make sense of the data, advise on what to do next, and ensure the changes are made.
Our hyperflex contracts mean we adjust our areas of focus if you want to pivot your priorities or if we agree there are better optimisation opportunities
Optional: We transform your SAM maturity creating process, policy and governance across departments, breaking down silos to ensure better decision-making.
Optional: specialist services provide additional savings with complex forecasting, optimized BOM techniques, with contract negotiation experts